At SlotsKingen, we want you to feel secure with your purchase. That's why we follow the EU's rules on the right of withdrawal for distance purchases.
**Right of withdrawal – 14 days** If you have shopped with us online, you have the right to cancel your purchase within **14 days** of receiving the goods, according to the EU Consumer Rights Directive.
**How to make a return**
1. **Notify us** – Send an email to slotskingen@gmail.com within 14 days of receiving the item. Please include your order number and the products you wish to return.
2. **Pack the item** – The product must be in original condition, unused and in original packaging.
3. **Send back** – You are responsible for return shipping.
4. **Refund** – Once we have received and approved your return, we will refund you within **14 days**, using the same payment method you used for the purchase.
If you have any questions or concerns regarding your order, please do not hesitate to contact us (slotskingen@gmail.com) before completing your purchase. We are here to help and ensure that you are satisfied with your order.